FAQs

There is a vestibule area to wait where your practitioner will come to collect you. We don’t recommend turning up too early as space is limited.

On-street parking is available nearby. Payment is 8.30 am - 6.30 pm, Monday-Sunday, £5.90 per hour.

We are well connected by public transport, with Haymarket station a 5-minute walk from our door. Buses also stop at the end of our street on Shandwick Place and West Maitland Street. Trams stop in Shandwick Place and outside Haymarket station.

For all Bodywork/Massage treatments, we recommend wearing loose, comfortable clothing. For most Massage therapies you may be fully or partially clothed with body parts covered by towels.

A cancellation charge applies to appointments cancelled within 24hr or 48hrs (depending on individual practitioner policy)

Appointments can be booked online via the MindBody app on the booking page. You can also book by calling reception or filling out a Contact Us form.

Certain therapists can be booked via their websites (see individual therapists pages for details)

Yes! We have three toilets, one upstairs and two downstairs.

Let your therapist know if you need a receipt to claim back your appointment fees through your insurance. We can email out a receipt with your therapist’s membership number, date and appointment fee.

Our home in Edinburgh’s West End features nine beautiful, light-filled practice rooms. Whether you are looking to relocate an existing practice or establish a new one, Mulberry House is the perfect place for your practice to thrive. These rooms are available for long-term practitioner rental.

For more information about joining Mulberry House as a practitioner, or to hire workshop space, please fill out the form on ‘Our Services’ page in the Practitioner space section.